We understand how daunting the world of social media can be… Whether you are just starting out with social media, or you’ve been using it for a while, we can help you take your and your team's expertise to the next level.
We offer not just knowledge in best practise but also immediate support when you feel you need a helping hand or are struggling to turn potential problems into opportunities. Whether you require guidance to manage internal challenges or a recruitment strategy, our immediate consultancy services are designed to increase your in-house capabilities.
“Fully 43% of marketers said that a lack of in-house resources and skills followed by not having an effective strategy (39%) was an obstacle to achieving social media marketing success.”
There aren’t enough hours in the day to learn and know everything about every social channel. We can take this daunting feeling away whenever you feel stuck or need to brainstorm ideas. We will be there for you, ready to pick up the phone or answer your email.
Everybody makes mistakes. There might be time when your customer disagrees with you or is not feeling content about your products or service.
Instead of suffering in silence and worrying what might happen next, we can help you resolve this situation with a reputation, crisis management or customer service program. Our advice will help you address these complaints in a timely manner, allowing you to save your reputation.
It’s not always easy to identify the skills needed for social media roles. We can help you decide whether you need an executive, or if someone with more senior experience would be a better fit.
We share your passion to find someone who can take on new responsibilities and meet your expectations while delivering great results. We can help you plan their exams, evaluate their knowledge in order to pick the perfect candidate with a true understanding of your business and industry.
You may not have the time or knowledge to know how to inspire, support and praise your team efforts. This is where we come – we can give you a helping hand with evaluation of where your employees are and where would you like them to be next.
We can create a progression plan for your employees which will allow them to grow and expand, whilst helping you check their knowledge, study the quality of their work and inspire solutions which may benefit you both.